Body Shop FAQ

What Is A Supplement?

Supplements are additional operations or parts necessary to complete the repair of the vehicle that go beyond the original estimate. In some cases, the original estimate is insufficient to perform the repairs. When a vehicle is dropped off for repairs, a second inspection is done to determine if all of the damage was documented for repair. If all damage was found and written on the original estimate, no supplement is needed. However, if some damage was overlooked on the original estimate, a "supplement" is needed to document the necessary operations or parts needed to properly repair the vehicle.

If a supplement is required, it may extend the time period needed to repair your vehicle. The supplement will be explained to the customer along with an adjusted pick up date.

What Is Conventional Body Repair?

Conventional body repair often replaces the panels on a car or truck and requires painting to match the factory finish. In some cases, hail damage is so severe that conventional body shop methods are necessary to repair certain panels. If there are too many dents or too many large dents, a panel may not be able to be repaired with PDR.

What Is Paintless Dent Repair (PDR)?

Paintless Dent Repair is a specialized and meticulous process for returning dents to their original shape without having to paint any part of the vehicle.